FAQ

Our clinic provides a range of physiotherapy and massage therapy services, including:

• Therapeutic massage
• Acute & Chronic pain management
• Headaches and neck pain
• Shoulders and upper back / lower back pain
• Hips discomfort/ sciatica tingling down legs
• Stress and anxiety relief management
• Prenatal/ post natal massage
• Sports injury prevention/ rehabilitation/ maintenance
• Postural assessments and corrective exercises
• Deep tissue massage
• Swedish massage
• Post Operation scar tissue mobilization

During your first visit, one of our licensed physiotherapists or registered massage therapists will conduct a comprehensive assessment to understand your specific needs and develop a personalized treatment plan. This may include a physical evaluation, review of your medical history, and discussion of your goals. After this assessment session, treatment will commence, and depending on how the treatment goes, personalized self-care instructions will be demonstrated for you to do at home.

Physiotherapy sessions typically last 45-60 minutes, while massage therapy sessions can range from 45 minutes to 120 minutes, depending on your needs and preferences.

The frequency of your visits will depend on your specific condition and treatment plan. Your therapist will discuss the recommended schedule with you, which may involve 1-3 sessions per week/ per month, depending on the severity of your issue and your progress.

For physiotherapy, please wear comfortable, loose-fitting clothing that allows access to the area being treated. For massage therapy, you can wear loose, comfortable clothing or come in your street clothes, as most people remove their clothing and are covered with linens and blanket during the session.

Yes, in addition to our standard physiotherapy, stretch therapy, and massage therapy services, we also offer:

• Acupuncture (by Physio)
• Hot stones with Sumiko (additional charge)
• Trigger point therapy with all Massage therapists
• Renata Franca Lymph drainage technique with Blandine

You can request schedule an appointment by sending a Whatsapp our clinic directly (852 6999 8320) or book in your own session by using our online booking system via our website:

To prepare for your appointment, we recommend:

• Avoiding heavy meals or caffeine before your session
• Bringing any relevant medical records or imaging reports, if any
• Arriving a few minutes early to complete any necessary paperwork
• Use the toilet before your session
• If you’re doing a physiotherapy or stretching session, bring comfortable work out clothing to change into

Yes, we offer various package options for physical therapy, including multi-visit discounts. Please ask our staff for more information on the available packages.

Please note that we do not have shower facilities available on-site. We recommend arriving for your treatment feeling refreshed and ready to experience the benefits of our therapies. If you need to freshen up, we recommend doing so before your appointment.

Yes, we issue receipts upon completion and payment of your treatment. These receipts can be used for reimbursement purposes. Please keep in mind that the reimbursement process may vary depending on your insurance provider. We recommend reaching out to them directly for more information on how to submit your receipts.

Yes, you can submit your receipts to your insurance provider to try for reimbursement. It’s important to check with your insurance company regarding their reimbursement policies and requirements. They will provide you with instructions on how to submit your receipts and any additional documentation they may require.